Shipping & Returns

 

Thanks for shopping at 3DArtCards.com.

I want you to be entirely satisfied with your purchase and I'm here to help.

 
 
Shipping Policy

 

Most of my items ship within 1 - 2 business days (tracking number will be provided). I use USPS as my primary carrier.  Processing may be delayed during holidays, sale events, and other unforeseen circumstances. Contact me with any special requests or needs such as signature requirements, faster shipping, etc..

 

 

USA

FREE 1st Class shipping on orders over $75

1st Class shipping arrives 2 - 5 days.

Priority arrives 2 - 3 days.

International

Cost is based on weight and destination which is calculated at check out.  The customer is responsible for any customs, duties, taxes, or any other fees collected by your local government. Packages returned for any reason are subject to a 15% restocking fee.  Orders may take up to 5 days to process.  Delivery time is estimated between 2 - 5 weeks depending on location but could be delayed due to customs or other unforeseen circumstances.  If you have any special instructions for the customs form please make an order note.

Shipping times are estimates only and are at the discretion of the Postal Service. Please note that we can not be held responsible for packages that were confirmed as delivered. 

Return & Refund Policy

 

Returns

 

You have 14 calendar days to return an item from the date you received it due to damage or incorrect fulfillment issues.

 

  • To be eligible for a return, your item must be unused and in the same condition that you received it.

  • Your item must be in the original packaging.

  • Your item needs to have proof of purchase.

  • Contact me for more information and to initiate a return.

 

Refunds

 

Once I receive your item, I will inspect it and notify you that I've received your returned item. You will be notified regarding the status of your refund after inspecting the item. If your return is approved, I will initiate a refund to your credit card (or original method of payment). Allow two weeks to process your return (depending on your card issuer's policies) for 100% of the product price.

 

Please note: Shipping fees are non-refundable and international orders are subject to a 15% restocking fee.

 

Contact me If you have any questions on how to return your item:

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